Step 4: Merchant Profile Verification

Below, you’ll find a helpful video and a step-by-step guide to smoothly navigate your merchant profile. You can use this guide to either submit your profile for the first time or make updates in the future.

Click to verify or view your profile to enable live payments and make any updates

Click here to add or view addresses.

Enter the legal address into this field.

Enter the name of the city in the designated field.

Select your country from the dropdown list.

Enter the ZIP code for your address in this field.

If your actual business address differs from the legal address, please enter it here.

Click here to add or view Bank accounts.

Enter the bank code in the provided field.

Enter the account/IBAN details in the specified field to proceed.

Enter the bank name in the designated field.

Enter the account holder's name in the designated field.

Select this button to add a new bank account to your profile f needed and repeat the steps above.

Click here to access the brands section of the interface.

Enter the name of the brand in the provided input field.

Select the 'Upload logo' button to add your brand's logo. Ensure the file is .png or .jpeg, under 20 MB, and within the size limits.

Enter the support email address to receive customer inquiries.

Provide a detailed summary of your business's purpose and offerings.

Select this checkbox if you have a website.

Enter the website URL associated with your brand in the provided field.

Enter the test username required for account access.

Enter the test user password in this field.

Determine when the customer is charged for a purchase.

Select the appropriate category for your business from the dropdown menu.

Please select your preferred website language.

Select your country code from the dropdown list and enter your phone number

Click to add another brand to your profile if needed and repeat the above steps.

Click here to add or view your terms.

Switch the toggle to indicate whether you ship products.

Please describe the Shipping terms policy or provide a link to it.

Switch the toggle to indicate whether you provide refunds for your products or services.

Provide a description of your refund terms and include any relevant links.

Adjust the toggle to indicate whether you request and store customer personal data.

Describe the terms and policies or provide a link for customer data storage.

Navigate to the Accounts section to manage account-related settings.

Activate the switch to enable online payments for your account.

Choose your base currency for online payments.

Enter the expected turnover amount in this field.

Enter the number of expected payments.

Enter the average payment amount in this field.

Enter the minimum payment amount required for online transactions.

Enter the maximum payment amount allowed for transactions.

Enter the EU percentage payments in the provided input field.

Specify the percentage for non-EU payments in this field.

Select the checkbox if you have previous processing history.

Select to indicate if you have ever had a processing relationship terminated.

Please specify the reasons for the termination of the processing relationship.

Click to add another currency to your account if needed and repeat the above steps

Click to initiate the profile verification process.